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Clovia Poor Quality And Wrong Pricing

My order no. Is 1186898.
I had ordered for 2 bras..
One of them; it has its pad in some other shape on receiving only, what can a customer look for in the product after washing.. The lace in front of the bra is not even properly finished, the threads are coming our already..
Second bra which i ordered was said to be a plunge bra but it has the thinnest pads possible. Moreover the price written on site for it was 1099 but the price tag suggests 399 with all the details of the product remaining same. 
I have been cheated, the road side market in karol bagh sells better quality in cheaper prices than yours. 
I want my money to be refunded and collect these bras from me..
Dissapointed to the core with the quality of product that you are selling with the tag of calling it your "premium" product..
Hoping to hear from you guys asap..
Submitted by: Debopam Basu