Philippine logistics company Xend is not only a courier service. It’s also a technology company. After around eight years of using the web to streamline courier services in the country, it’s now set to launch a mobile booking app to further extend its reach.
Unlike other local courier services in the country that focuses on having physical stores, Xend became a nice alternative for many e-commerce merchants. It lets a user to simply go to its website, create an account and schedule a pick-up. From there, someone will get the package from the person’s home or office address and send it to the desired recipient.
To date, 40 percent of its traffic comes from smartphones and tablets combined. This statistic led the team to create a mobile app. Xend founder Bjorn Pardo says:
We consider ourselves an equal part of technology, e-commerce and logistics. And something that’s convenient a couple of years ago is not convenient now. The vast majority of our client base are the micro and small merchants and we want to make it easier for them.
Through the app, users can simply schedule a pick-up from their mobile devices. The app is currently in beta testing and is expected to be available in iOS and Android stores in the next few weeks. In the near future, it will let users track the location of packages as they’re being delivered.
By tapping into technology, Xend has amassed a huge number of users. From 50,000 registered users last year, it now accumulated 90,000 registered users and an average of around 20,000 monthly active users.
Related Tags:Philippine logistics company, Xend, courier service, technology company, mobile booking app, e-commerce merchants