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Send My Gift Not Delivering My Ordered Gift Items

Hi, I had placed 2 orders at SendMyGift on 14 Jan 2016.
Order # 145025002 and 145024897.
The orders have not been delivered yet. I had several follow ups with them and every time they said it will be delivered within the next 3-4 business days. The latest call I had with them on 24th Jan wherein the customer service executive shocked me by saying that the order was OUT FOR DELIVERY on 14th Jan itself. The order was placed at around 7 PM. It was for chocolates and the printed mug. I had selected the photo. I don\'t know how it can go out for delivery so soon. When asked for the tracking number (as the items were already out for delivery), he was not able to provide an answer.
 
There are a lot of complaints against SendMyGift. At their facebook page Until last week I could see all of the complaints. Today, I can\'t see any as they have either hidden or deleted the comments. Now, from their fb page, no people will be able to know about the fraud they are doing. There are more chances of more and more people getting cheated by them.
 
I would be happy if their social pages and their website is shut off. Hope no more people get cheated by them.
 
Thank you.
 
Submitted by: Shipra Shareen