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Ask Me Grocery Order Not Delivered But Showing Status Already Delivered

My (pre-paid) order no. is AMBAL21769646714 which is not yet delivered, but I have received a sms that it has already been delivered. 
When I contacted the customer care 0-4444444444 they were unable to solve the issue and were unable to cancel my order also. My Rs.2000/- went in drain.
Its simply a FRAUD company.
Submitted by: mohamed mansur