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Refund Problem Infibeam

I HAD ORDERED A MOBILE PHONE WORTH RS 7523 ON INFIBEAM BUT AFTER ONE DAY THE ORDER WAS CANCELED . I HAD ALREADY PAID WITH MY DEBIT CARD AND WHEN I CONTACT THEM THEY REPLY THAT THEY HAVE NOT CAPTURED THE AMOUNT . IT HAD BEEN ONE MONTH AND STILL THE MONEY HAVE NOT ARRIVED IF THEY HAD NOT CAPTURED THE AMOUNT IT SHOULD HAVE CAME BACK.SO THEY ARE LYING WHO SHOULD I CONTACT NOW .order ID: 14988169 (24332456)

Submitted by: Suketu Bhatt