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BookMyFlowers Not Deliver Product

I had booked orders for Rakhi OR-249990 and OR-249969. The same was not delivered, no one called up to inform me that the delivery couldn\'t be made. Their contact number never works and the money is also not credited back. Please take a severe step as the company is not only cheating people from their money but also spoiling the mood of the occasion.
 
Submitted by: Vinod Rajasekhar